Privacy Policy

Welcome to Zuran.in (“Website”), operated by Zuran (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing or using the platform, you agree to the terms outlined in this Privacy Policy. Please read it carefully to understand our views and practices regarding your personal data. If you do not agree with the terms of this Policy, please do not access or use the Website.

1. Information We Collect

We collect various types of information to enhance your experience and ensure the functionality of our platform. The data we collect includes:

1.1 Information You Provide Directly

When you interact with our platform, we may collect the following information you provide:

  • Account Information: Name, email address, phone number, password, and any other details you provide during registration.

  • Profile Information: Address, date of birth, gender, and preferences.

  • Transaction Information: Payment details, billing and shipping addresses, and order history.
  • Communications: Records of your interactions with us, including emails, chat logs, and customer support queries.
  • User-Generated Content: Reviews, comments, photos, and other content you submit.

1.2 Information Collected Automatically

We also collect information automatically when you use our platform, such as:

  • Device Information: IP address, browser type, operating system, device identifiers, and mobile network information.
  • Usage Data: Pages visited, time spent on the website, clickstream data, and other browsing behaviors.
  • Location Data: Approximate geographic location derived from your IP address or device settings.
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track your interactions with the website.

1.3 Comments and Media

When you leave a comment or upload media (such as images) to the platform, we may collect:

  • Comment Information: Name, email address, website, and comment text, as well as your IP address and browser user agent string to help detect and prevent spam.
  • If you use the Gravatar service, an anonymized string (hash) may be sent to Gravatar to check for a profile picture. Once approved, your profile picture will be visible alongside your comment.
  • Media: If you upload images, please avoid including embedded location data (EXIF GPS), as visitors to the website may be able to extract location data from images.

1.4 Embedded Content

Articles on the platform may include embedded content from other websites (e.g., videos, images). These websites may:

  • Collect data about you.
  • Use cookies and other tracking technologies.
  • Monitor your interaction with embedded content, especially if you have an account and are logged in.

1.5 Information from Third Parties

We may also collect information from third-party sources, including:

  • Social Media Platforms: If you log in or link your account through social media platforms, we may collect information from those services.
  • Vendors and Partners: Information provided by our vendors, partners, or third-party service providers to help us operate our platform.

1.6 Cookies and Tracking Technologies

We use cookies to enhance your experience and functionality on our platform. These cookies include:

  • Comment Cookies: To save your name, email address, and website for future comments. These cookies last for one year.
  • Login Cookies: To check if your browser accepts cookies, and to remember your login details if you choose “Remember Me.” These cookies last up to two weeks.
  • Session Cookies: To save login information and screen display choices, with session cookies lasting two days and screen option cookies lasting one year.
  • Editing Cookies: To indicate the post ID of an article you’ve edited, expiring after one day.  

2. How We Use Your Information

We use your information for the following purposes:

  • Order Processing: To fulfil your orders, process payments, and provide customer support.
  • Personalization: To provide a customized shopping experience, such as personalized product recommendations.
  • Communication: To send you transactional emails, promotional offers, newsletters, or updates regarding your account or our services.
  • Improvement of Services: To analyse platform usage and enhance user experience.
  • Compliance with Legal Requirements: To meet legal obligations, resolve disputes, and enforce our terms.
  • Ensure Security: Detect and prevent fraud, unauthorized access, and other illegal activities.

3. Sharing of Personal Data

Zuran does not sell your personal information to third parties. However, We may share your information in the following circumstances:

  • Vendors and Sellers: To facilitate transactions and deliver products.
  • Service Providers: We may share your data with trusted third-party partners (e.g., payment processors, shipping carriers) who assist in delivering our services, subject to strict confidentiality agreements.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, and safety.
  • With Your Consent: When you explicitly authorize us to share your information.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

 

4. Cookies

We use cookies and similar technologies to enhance your experience on our platform. Cookies help us:

  • Remember your preferences and settings.
  • Analyze website traffic and user behavior.
  • Improve site functionality and performance.

You can manage or disable cookies through your browser settings, but please note that some features of the platform may not function properly if cookies are disabled.

5. Data Security

Zuran implements technical and organizational measures, including encryption, access controls and secure server protocols, to protect your personal data. While we take reasonable precautions to safeguard your data, please note that no data transmission over the internet can be guaranteed 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can update or correct inaccurate or incomplete information.
  • Deletion: You may request that we delete your personal data, subject to certain legal restrictions.
  • Objection: You may object to the processing of your data for marketing or other purposes.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used format.

 

7. Children’s Information

Zuran does not knowingly collect or solicit personal data from children under the age of 18. If we learn that we have inadvertently collected such data, we will take steps to remove it from our systems.

8. Links to Other Sites

Our platform may contain links to third-party websites. These external sites have their own privacy policies, and we do not assume responsibility for the content or practices of these sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

10. Advertisements on Platform

Zuran may display ads or other content from third-party advertisers. These advertisers may use cookies or web beacons to collect non-personal information regarding your activities on our platform and other websites. We do not share your personal information with advertisers without your explicit consent.

11. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.

12. Your Consent

By using our platform, you consent to the collection, use, and sharing of your personal data as described in this Privacy Policy. You may withdraw your consent at any time by contacting us, though this may affect your ability to use certain features of our platform.

 

13. Changes to this Privacy Policy

Zuran reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We recommend reviewing this policy periodically to stay informed about how we are protecting your data.

 

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

By using Zuran.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting us with your information.

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